SD PC Support Blog! May 19th, 2012



Welcome to the SD PC Support Blog!

The SD PC Support Blog is here to answer all of your computer repair questions, including virus removal and data recovery questions, for free! Please search through the blog to find previously asked questions, or leave a comment on an existing post to receive and answer to your specific question.

Below you will find all of our latest blog posts. On the right you will find a navigation bar that will help guide you through our blog. If you still have questions, please contact us by e-mail or phone.

Email: info@sandiegopcsupport.com

Phone: (619) 839-0190


April 15 th

1

Custom Built Computers: Getting Started

When you first decide to build yourself a custom desktop computer, the idea sounds great. It’s going to be cheaper than most of the pre-built systems at the store, perform better than most similarly priced machines, and you get the satisfaction of knowing that you built it yourself. But once you start reading up on all of the various components and configurations available, your excitement may turn to confusion, and your confusion into fear. Not to worry though, San Diego PC Support is here to help.

This is the first of many posts in our “Custom Built Computer” blog series, where we will cover every aspect of building your new computer, from choosing hardware to software installation. We will do our best to make even the most technical aspects seem like child’s play, and guide you through a successful computer building experience. Let’s get started.

Below you will find a general overview of the various components in a computer, what each component does, and how it effects overall computer performance.

The Motherboard

The motherboard is the biggest, most important part in your new computer. Much like the mother ship in your favorite sci-fi thriller, it serves as a link between every other component in the computer. Every single component in the computer hooks directly to the motherboard, and any time the components need to communicate with one another, they have to talk to the motherboard first. For example, if you need to open a Word document, the motherboard tells the hard drive to go find the file, then takes the file and sends it over to the processor, which then sends the information back through the motherboard to the video card, which then shows you the file. As you can imagine, if your motherboard is slow, this entire process will be slow. It is for this reason that we suggest purchasing only the best brands and models of motherboards.

The Processor (CPU)

The CPU, or central processing unit in your computer is, as you may have guessed, where information gets processed. Any time your computer needs to manipulate data, whether it be as simple as crunching numbers or as complicated as rendering graphics, if your computer is doing the manipulation, your processor is doing most of the work. It is a very important part of the computer, but oddly enough, speed isn’t always the number one concern. During normal use, such as surfing the web and reading emails, processors do not run at 100% of their potential. It is for this reason that the average consumer doesn’t need the fastest processor available. In fact, most people wouldn’t even notice the difference between a good duel-core processor and one that performs “4 times faster.” However, if you intend on playing newer, graphics-intensive video games or plan to regularly edit photos/videos you will want to go with a faster processor.

The Hard Drive

The main purpose of a hard drive is to store your data. Documents, pictures, videos, they are all stored on this drive. The only factor in determining how many files you can hold is the size of the hard drive. These days they come in sizes ranging from 120 GB (thats gigabytes) to 4 TB (terabytes, 1TB = 1000 GB). To give you an idea of what these sizes mean, a full length high-definition movie file, which is about the biggest file anyone ever deals with, is roughly 4 GB.  An MP3 file is usually about 4 MB, which is 1,000 times smaller than our high-definition movie file.

The size of your hard drive won’t effect the performance of the computer, but there are a few specifications on hard drives that do. Most people will never know that these exist,  but they are very important to look at when choosing a new drive. The first of these specifications is the hard drive speed. The higher the hard drive speed, the less time it takes for the drive to move to the sector of information you need to access, and the more data it can read from the drive per second.  There are 3 common hard drive speeds sold today, 5400 RPM, 7200 RPM, and 10,000 RPM, and the faster the better. Unfortunately 10,000 RPM drives are still very expensive, so we suggest going with a 7200 RPM drive if possible.

Another specification to look for in a hard drive is the “buffer size.” All hard drives have a buffer, or an area to temporarily store data that will soon be transfered to or from the drive. A larger buffer is nice when dealing with larger files, or when editing movies. The average consumer can get away with using a smaller buffer and not notice a significant performance decrease.  Typically only 32MB and 64 MB buffers are offered these days anyways, so price will often be the determining factor, but if you are optimizing performance you should go with the bigger of the two buffers.

The last specification to look at when choosing your new hard drive is called “seek time.” This is the time it takes for the drive to locate the data you have asked it to give you. The lower the seek time, the faster the drive will locate your file, and the faster it will get that file to you. Seek times are recorded in milliseconds, ranging from about 9ms to as much as 15ms. Now, you’re probably saying to yourself, “how would I ever notice the difference between 9 milliseconds and 15 milliseconds?” The answer is, you wouldn’t. But when your hard drive is loading a program, it is “seeking” hundreds of files at once, so a 5ms difference in seek time will be compounded by the number of files you are looking for, and the difference will become noticeable.

March 21 st

0

Media PC Move Over, the iPad 2 is Coming Through

For years I have had a computer sitting behind the TV stand in my living room. Many people these days do, too. As computers continue to become more and more integrated into our every day lives, it just makes sense that your living room TV can, and should, be connected to a computer. Most TV’s at your local electronics store have internet access now, granting access to services such as Netflix and Hulu, but for those of us without an internet-ready TV, a media PC is a must. Plus, all those songs and movies you download are a waste if you can’t watch them on the living room TV, right?

The setup I have used for years now is very simple. An old computer I wasn’t using anymore and an upgraded video card for High Definition video output. This, connected directly to my TV and configured properly to allow sharing, lets me access music, pictures, video, and documents from any computer in the house. With a large hard drive, it can also double as a place to backup important files. The goal of this entire setup is to make life less complicated. Want to look something up on the internet? No problem. You don’t even have to get off the couch.

But now, the game has changed. With the release of the iPad 2 on March 11, my media PC has gone the way of the VCR. The iPad is a revolutionary device that changed the way people think about accessing media, and with the iPad 2’s ability to output full 1080p high definition video, streaming media to your TV has never been easier. Plug it in, hit one button on your remote, and off you go. The iPad detects your TV’s resolution automatically and adjusts itself as necessary.

It is the ultimate media PC, and here’s why:

1. Convenience – No more bulky computer behind the TV. No additional hardware in your media center. You never have to boot it up, and it never goes to sleep. It’s ready when you are, and it can stream media from anywhere in the house directly to your TV. It can even control the mouse on your computer upstairs. And when you’re done, unplug it and take it with you where ever you go.

2. Video Quality – The iPad 2 can stream full 1080p high definition video and audio to any device with a HDMI port. Although movies and slideshows only play at 720p, the difference is hardly noticeable, and the video quality is shockingly good.

3. Less Noise – One setback to a media PC is the noise it produces. Normal computers have fans, and fans make noise. Unless you have a fanless computer, you’re going to have to get used to it. The iPad 2 has no fans, and makes no noise.

4. Control – Say good bye to that wireless keyboard/mouse combo you keep under the coffee table. With the proper length HDMI cable you can hold the iPad 2 in your hands as you recline your favorite lazy boy.

5. A good excuse to buy an iPad 2 – You may laugh, but when you have to explain large purchases to a significant other, this reason might actually fly. If you have ever been told that you don’t need another toy, she might actually appreciate the elimination of that ugly, noisy computer behind the TV, or the ability to stream her favorite shows from the net to her TV.

If you are considering buying or building a media PC, you should really consider the iPad 2. With a ticket price of $500, it really is a value for those who know how to use it to its fullest. Streaming media to your TV is just one of hundreds of applications for this awesome tablet computer. If you already own an iPad 2, check out my post on How to Setup your iPad 2 as a Media Center PC.

February 3 rd

2

Outlook Express Problem – Error Number: 0x800C0133

Problem:

Hello,

I am having trouble with my Outlook Express. I can not receive any messages, and my inbox folder looks empty even though I know there are messages in it. I am receiving the following error:

An unknown error has occurred. Account: 'mail.cox.net', Server:
'mail.cox.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number:
0x800C0133

Solution: This problem is caused by a corrupt or damaged inbox. Outlook express saves all of your emails in one file, and often the file will become corrupt when too many emails are stored.

In order to solve this problem, you will need to make the files which store your email smaller. There are a few ways to do this, and the easiest method is below:

Compress your mail messages using outlook

Step 1. Open Outlook Express

Step 2.  At the top of the Outlook Express Window, click  View -> Layout -> Folder List and select Outlook Express.

Step 3. Again at the top, click File -> Work Offline. This will prevent messages from coming in while we work.

Step 4. Next, click File -> Folder -> Compact All Folders.

This will begin a compression process within Outlook Express. You will see a few different boxes popping up, this is normal.

If an error message appears telling you that a file is in use, simply click “Okay” and let the program continue to work. If the compacting process stops because of this error message, close Outlook Express, wait 10 seconds, then reopen the program and run Step 4 again.

If this does not solve your problem you must manually shrink your .dbx files. This is an advanced procedure and can cause data loss if not done properly, therefor instructions are not provided. This is a service we can perform for you remotely for as low as $49. Please contact a San Diego PC Support technician at (619) 839-0190 or visit our online payment page here: http://www.sandiegopcsupport.com/payments

January 11 th

0

BIOS Password Removal

Does the Bios Password do more harm than good?  This is the question I get asked all the time because people always end up forgetting there bios password and ask for a bios password removal.  In my opinion this type of protection is over rated and tends to lead to more problems than resolutions but before I say bios passwords are bad let’s first talk about what a bios password is. 

On every computer available, the BIOS makes sure all the other chips, hard drives, ports and CPU function together.  In other words, it is a collection of code that helps everything communicate with everything else.  In the “bios” you are able to see technical details such as the type of processor the computer has and how many hard drives are present.  In this environment you are also able to do a lot of other things such as changing your computers clock and boot order.   Some people will try and protect this by applying a bios password.  This is a very easy way to protect your bios but can be very difficult to fix if you forget your bios password.  Bios password removals tend to be more costly than other password removals services because without the bios we are unable to run 3rd party software to help remove the password.  A more hands on approach is needed to remove the bios password. 

On every motherboard there is a battery that helps keep information in ROM.  When the bios battery is removed all values in the bios are set back to the default values when the board was first created.  Removing this battery is the only way to remove the bios password.  When doing this though you can present yourself with other problems such as your computers clock being wrong and even your computer not being able to boot into windows at all; so please make sure to use a certified technician when trying to have your bios password removed.

Based on the difficulty of the bios password removal service I would suggest only using this type of protection only if you must protect your bios from unauthorized changes.

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